How should lawyers respond to their clients’ complaint that they lack empathy? Is it empathy such a necessary skill for those who deal everyday with laws and difficult cases? We will look to a specific professional class in order to understand how emotional intelligence might be a crucial factor to job success.
To see with the eyes of another, to hear with the ears of another, to feel with the heart of another. For the time being, this seems to me an admissible definition of what we call social feeling.” Alfred Adler
