Emotional Intelligence (IE) emerged in the top 10 of the World Economic Forum’s “The Future of Jobs” (2016) as one of the most relevant skills for 2020, preceded by problem-solving, critical thinking, teamwork and people management .
What will be the most critical skills in the future?
What do the human resource managers and leaders of Portuguese companies think about the most critical soft skills in 2020?? Are the results the same as those published by the World Economic Forum’s “Future of Jobs”? It was from this point that Randstad questioned the participants of the XIV conference of Human Resources Portugal.
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