Emotional Intelligence (IE) emerged in the top 10 of the World Economic Forum’s “The Future of Jobs” (2016) as one of the most relevant skills for 2020, preceded by problem-solving, critical thinking, teamwork and people management .
In Portugal, at the XIV Human Resources Portugal conference (November 2017, Randstad) human resource leaders and directors put Emotional Intelligence first. After all, emotions are not to stay at home.