Emotional Intelligence

Why Emotional Intelligence?

Emotional intelligence can be measured and developed lifelong, being responsible for 27% to 45% of job success. We know,
nowadays, that beyond technical skills and cognitive intelligence, soft skills are a crucial vector on the formula of success.
When we develop na understanding and efficient management of emotions we are promoting substantial changes on
individual performance, interaction with others and leadership potential.
The knowledge of self-perception, of the ways we express ourselves to others, how we maintain interpersonal relationships,
make decisions and manage stress are a very important to improve personal, professional and interpersonal performance.
When a manager develops social and emotional areas he’s able to communicate with his team, deal with stressfull situations
and make decisions more effectively.

Application areas

Personal and Organizational development
Team management and development
Leadershio development
Training
Coaching
Career development
Succession plans
Conflict management
Recruitment

Course

The Emotional Intelligence Course will allow participants a knowledge and understanding about emotional intelligence and a reading of their own emotions, as well as differents ways to apply the know-how in several contexts.

Metodologia

Presencial (2 dias + 1 feedback session)

Programa

1. Pré-curso e-learning · Introdução ao modelo EQ-i2.0
· Psicométricas
· EQ360

2. Sessões presenciais · Emoções e Inteligência Emocional
· Escalas e elementos do EQ-i2.0
· Interpretação e Ética
· Feedback
· Compromisso e envolvimento
· EQ360

3. Pós-curso e-learning Exame

Competências

No final da formação, os participantes serão capazes de:

· Definir Inteligência Emocional e o seu papel e importância no desenvolvimento pessoal, profissional e organizacional;
· Dominar a Ferramenta Emotional Quocient (EQ-i2.0 e EQ360) como ferramenta de medição da Inteligência Emocional;
· Aplicar a Inteligência Emocional e a Ferramenta EQ-i 2.0 e EQ 360 a diferentes contextos profissionais (Recrutamento, Desenvolvimento de equipas, Líderes), pessoais e de ensino;
· Selecionar o tipo de relatório apropriado a cada contexto.